This rich pamphlet grew out of The Internet as Playground and Factory,
a conference organized at The New School and held in November 2009.
In this seventh pamphlet in the Situated Technologies Pamphlets Series,
Trebor Scholz and Laura Y. Liu reflect on the relationship between labor
and technology in urban space, where communication, attention, and
physical movement generate financial value for a small number of
private stakeholders. Online and off, Internet users are increasingly
wielded as a resource for economic amelioration, for private capture,
and the channels of communication are becoming increasingly inscrutable. The Internet has become a simple-to-join, anyone-can-play system
where the sites and practices of work and play, as well as production and
reproduction, are increasingly unnoticeable.
Norbert Wiener warned that the role of new technology under capitalism
would intensify the exploitation of workers. For Michel Foucault, institutions used technologies of power to control individual bodies. In her essay
“Free Labor” (1999), Tiziana Terranova described what constitutes “voluntarily given, unwaged, enjoyed and exploited, free labor on the Net.” Along
these lines, Liu and Scholz ask: How does the intertwining of labor and play
complicate our understanding of exploitation and “the urban”?
This pamphlet aims to understand “the urban” through the lens of digital
and not-digital work in terms of those less visible sites and forms of work
such as homework, care work, interactivity on social networking sites,
life energy spent contributing to corporate crowd sourcing projects, and
other unpaid work. While we are discussing the shift of labor markets to
the Internet, the authors contend that traditional sweatshop economies
continue to structure the urban environment.
The pages of this pamphlet unfold between a film still from Alex Rivera’s
Sleep Dealer on the front cover and an image by Lewis Hine on the
back. Set in the near ...